Frequently Asked Questions
How do I place an order?
Simply browse our website, select your desired items, add them to the cart, and proceed to checkout. Follow the instructions to complete your purchase. Or you can order your desired product from our social media accounts (e.g., Facebook, Instagram, Whatsapp) if you want.
What payment methods do you accept?
We accept mobile banking (e.g., bKash, rocket), cash on delivery (COD) for eligible locations.
Can I modify or cancel my order after placing it?
Orders can be modified or canceled within 24 hours of placement. After processing, modifications or cancellations may not be possible.
Do you offer nationwide shipping?
Yes, we deliver to all locations across Bangladesh. Delivery time varies based on your location.
Can I request a product that is not listed on your website?
Yes! Through our custom order service, we can source specific fashion accessories based on your request. Contact us on our social media for more details.
Is my personal information safe?
Yes, we use secure encryption to protect your data. Your payment details are processed securely, and we never share your information with third parties.
How can I contact customer support?
You can reach us via email at info@prestizebd.com, through our live chat, or by messaging us on our social media pages.